Krasilshchik started what has become Helpdesk soon after
the war in Ukraine broke out. (The English version of the outlet was
previously called War.evidence.) Krasilshchik is the former publisher of
Meduza, one of the leading independent Russian language news outlets and had taken a break from journalism to work for the Russian tech corporation Yandex.
“I understood that the only thing I can do now is to come back to the media,” Krasilshchik said.
But, Krasilshchik continued, he also wanted to help people directly.
“And this is an eternal conflict: you can’t combine journalism and activism,” he said. “Suddenly we came up with an idea: we can launch a 2-in-1 project. First part will be media on social platforms (and we have 15 years of experience in the best Russian media to do it well). And the second part will be the Helpdesk, launched by professional support specialists which I know from my Yandex years. The second part is pure activism. But in such a scheme these two parts help each other.”