I was flying my drone in downtown SF and got it stuck at the top of a hotel, took me around 2 hours actually find where it was and learned it was wedged on an outer spire sticking out from the top of the building 22 stories up.
I approached the staff and let them know of my predicament and they went above and beyond to help me get it, the building engineer had to essentially access the outside through a boarded up hole in the wall, then rigged up a pole with a looped rope at the end and it took him around an hour of crawling in and out to retrieve it.
I couldn't believe the effort these guys went to in order to recover this for me, they could've told me to pound sand and I would've been out a $4800 drone. I've spoken to the manager and offerened to film a full reel/video for the hotel, featuring both drone video and interior shots, editing, the whole thing, free of charge. I'll share it to out to my 84K followers on IG and then give them the finished product with no strings. They're pretty excited about it. Also getting a gift card for that engineer.