My 2012 Fiat 500:
...with 50k miles on it developed 2 oil leaks, one at the forward engine seal and another in the vicinity of the oil pump. Is that common, or is this a case of
Fix It Again Tony? Fortunately I purchased a lifetime maintenance warranty though MOPAR at the time of purchase ($3k).
This car waited for 3 weeks to get parts. Now the interesting part, although warranty company approved the repair, in the process of disassembling the engine, they came across a bolt that has seized (I think it is in the vicinity of the camshaft) and they were worried that they would break a sprocket (?) and when they asked MOPAR, MOPAR would not cover this because “
the bolt as is was not broken”. What the hell?
I would describe a seized bolt as defective and if it hinders a repair, the expense of replacing it should be covered IMO.
Now the estimate cost of this bolt if broken is $50, which obviously in the big picture, is a drop in the bucket, but MOPAR nor the dealer would cover this expense, and they expect me the customer to pay for this? From my perspective this is not about cost but principle, and it’s absolutely chicken shit that they are refusing to cover it.
MOPAR has a dispute board where I will file a complaint, and I will check with my lawyer, but $50 is not worth a lawsuit.
Thoughts?