Welp, the Tesla service center has still done absolutely nothing on my car. It hasn’t moved from where the tow truck left it. Each day, when I ask, the service advisor says he’ll check with the technicians and get back to me.
I‘ve taken a lot of cars in for dealer service over the years - Plymouth, pontiac, eagle, Porsche, bmw, …. This is the saddest customer service I’ve seen. I assume they don’t care about me because the car is so old, but you’d think they’d realize that means I’m probably going to be buying a new car soon and I might take customer service into account. The issue isn’t even that they are taking so long - it’s that they won’t even give me a rough estimate of when they may actually diagnose the problem, let alone fix it.
Anyway, today I will probably swing by there in person and see if I can prod them along.